FAQs

Why did you move?

We’re sure you’re aware that New Albany is growing by leaps and bounds as the “Silicon HeartlandTM” begins to materialize. With Intel and other corporate giants laying stake here, the local economy is set to boom. And yet, with progress comes change. For businesses that support the construction of these behemoths, local warehouse space is a must – and a resource in very short supply. One such business made our landlord a lease offer infinitely beyond our budget. So, after 18 years on Zarley St, we’re out, they’re in and Ultimate U is on the move.

Where are you now?

When our multi month search for a new space was a bust, we joined forces with local fitness studio, One More Rep. Founded in 2007, One More Rep is owned by a delightful pair, Adam and Jen Sears. This dynamic New Albany couple have built a great training environment beautifully aligned with Ultimate U’s mission to transform bodies and lives. We’re super excited to welcome you to our new location inside One More Rep and introduce you to Adam, Jen and their team!

What's your new address?

4289 Morse Rd, Gahanna, OH (Inside “One More Rep”)

At the corner of Cherry Bottom and Morse Rd

1 mile west of Hamilton Rd.    |   1.5 mile east of Easton Town Centre

Are you open at the new location?

Yes – we opened at the new location on Monday, January 16th.

All personal training sessions and massages will take place at their regularly scheduled time at our new Morse Rd location starting Monday, January 16.

When will personal training and massage sessions start at the new location?

Monday, January 16

We bid a final farewell to our Zarley St. location on Saturday, January 14. We’re now up and running at our new Morse Rd location and look forward to welcoming you to our new space!

Are there locker rooms?

    There are two large restrooms and a changing room. While showers aren’t available at this time, please note the facility is kept cool to reduce sweating. As such, most people are able to resume their daily activities following a workout without the need to shower.

     

    Can I tour the new facility?

    Yes! We’d love to show you around and help you get acclimated to our new digs. Either Molly, Troy or Zoe will be at the new location during normal business hours starting January 16. Hours at the new location are Monday – Friday, 6 am – 7 pm; Saturday, 7:30 am – 12 pm; Sunday, 10 am – 1 pm.

    What services are offered at the new location?

    Personal Training – Krista, Karyn, James, Stephen, Steve, Danny and Troy will all continue to help you get and stay fit with awesome workouts at our new location. PLUS, Every training session you do between Jan 16 – Feb 18 will earn you an entry in our next exciting initiative, “Train & Win!”  You could earn a share of $500 in CASH PRIZES in the drawing to be held via Facebook live on Saturday, February 25. Watch your email for details coming soon.

    Massage – UU massage therapists Crystal, Vince and Darko will continue helping you restore, relax and renew at our new location.

    Infrared Saunaprovides a therapeutic treatment that’s relaxing, restorative and gives a range of health and healing benefits. Similar to exercise, the more you do it, the better the results! Some of the reported benefits include detoxification, exercise recovery, improved immunity, better mood, younger skin, enhanced circulation, pain relief, relaxation, reduced inflammation and improved heart health

    Bod Pod – The gold standard in body composition testing for determining body fat percentage, lean muscle mass and more

    Fitness Memberships – keep your workouts going with a variety of cardio equipment, an awesome line of medical grade fitness machines plus squat rack, bench rack, plate weighs, free weights, plus more!

    NeurOptimal® neurofeedback relaxing, “brain training” sessions that improve your mental fitness, flexibility and resilience.

     

    Do you offer fitness memberships at the new location?

    Yes – keep your workouts going with a variety of cardio equipment, an awesome line of medical grade fitness machines (must complete a trainer-led orientation before using) plus squat racks, benches, plate weights, free weights, kettlebells, tubes, bands, Bosus, physioballs, medicine balls, slam balls and more! Your Ultimate U fitness membership will continue at our new location. 

    What are the new location hours?

    Monday – Friday: 6 am – 7 pm

    Saturday: 7:30 am – 12 pm

    Sunday: 10 am – 1 pm

     

    What fitness equipment do you have at the new location?

    Cardio: Treadmill, Elliptical, Skier, Rowers, Climber, Fan Bikes

    Free weights: full racks of dumbbells from our Zarley location

    Full line of medical grade fitness machines (must complete a trainer-led orientation before using)

    Squat racks, benches, plate weights

    Kettlebells, medicine balls, slam balls

    Bosus, physioballs, plyobox

    Tubes and bands

    Plus, a variety of fitness accessories similar to our Zarley location

    .

    Is Zoom training still be offered?

    Absolutely! All massage and personal training sessions (in-person and via Zoom) will be offered at their regularly scheduled times. If you’ve not tried Zoom training before, this would be a great time check it out. Plus, every in-person AND Zoom training session you do between Jan 16 – Feb 18 will earn you an entry in our next exciting initiative, “Train & Win!”  You could earn a share of $500 in CASH PRIZES in the drawing to be held via Facebook live on Saturday, February 25. Watch your email for details coming soon!

    What it the new location doesn't work for me?

    We realize our new location will be convenient for some and less so for others. If you’re on the fence, we sure hope you’ll at least give it a try – especially because you won’t want to miss out on our next exciting initiative: TRAIN & WIN! You could win a share of $500 cash during this fun, five-week initiative, which starts Monday, January 16 – DAY 1 at our new location!

    With that said, rest assured, if you have any questions or concerns, we’ve got you. Please reach out to us at 614.855.9489 or helpdesk@ultimateu.org and we’ll do our best to take great care of you.

    Why such a short notice?

    We recognize that this is short notice for such a big change. We sincerely apologize for any inconvenience. Unfortunately, due to a number of factors, the timeline was not within our control. We share our heartfelt thanks for your patience as we work through the relocation process.

    Will my billing stay the same?

    Yes. Ultimate U will continue your billing through our secure system per your existing agreement(s). Don’t hesitate to reach out to us if you have any questions or concerns.

    614.855.9489   |   helpdesk@ultimateu.org