Be a Part of a Great Team!

The “U” is Central Ohio’s recognized leader in the field of transformative wellness. Named in Columbus’ Top 10 Health Clubs by The Columbus Dispatch, we are a collection of passionate health, fitness and medical professionals with a common goal: optimize client happiness through good health. Ultimate U Team Members come in a variety of shapes, sizes and fitness levels. We don’t promote fads, gimmicks, or any approach that compromises health or wellbeing. Instead, we empower change through sustainable, enjoyable baby steps

 

Front Desk/Client Relationship Specialist (part-time) APPLY NOW

You’re a motivator. A day brightener. Driven by a pure enthusiasm for helping people succeed. You’d be perfect as the dynamic, helpful and caring Client Relationship Specialist we need at Ultimate U Total Health.

.Join our team to become a frontline builder of client relationships using the same sincere, no-gimmick approach our clients have come to love and trust. This is a part-time position and has lots of potential for the right candidate.

SOUND LIKE YOU?

Starting on a healthy path can feel daunting, but you know it’s worth it.  That’s why you love encouraging others to keep going.

People say you have infectious energy. It’s an enthusiasm you show when you greet, direct and assist Ultimate U clients and guests. You enjoy delighting them with your ability to anticipate their needs.

As a Client Relationship Specialist, you’re organized, computer savvy and able to manage multiple administrative tasks at once. You stay upbeat and productive, even when the front desk gets busy. You know the importance of making a good first impression, and take pride in being the polished, professional, friendly “face” of Ultimate U.

Your Ultimate U colleagues know your role is critical to the success of the organization.  They value your unique strengths, talents and experience.  You take pride in being part of a team that respects, supports and encourages each other and our clients on the wellness path.

ESSENTIAL ROLES AND TASKS

  • Creates a warm, welcoming environment for clients, patients, and guests
  • Delivers outstanding customer service through in-person, telephone and email communications
  • Works with Ultimate U’s health, fitness and medical professionals to ensure the needs of each client are appropriately addressed in ways that exceed client expectations
  • Collaborates with Ultimate U team members and leadership to create, promote, implement, then track, measure and report on the success of client satisfaction and retention initiatives
  • Properly checks clients, patients and guests into our wellness center
  • Schedules consultations, personal training, massage and other wellness services
  • Educates clients and guests on Ultimate U membership options, products, programs, and services
  • Takes a “counselor” approach when assisting clients in the buying process, and finds it rewarding to match clients to the offerings that are the best fit for their needs
  • Utilizes all aspects of Ultimate U’s club management and internal communication software and uses programs to their full potential
  • Maintains the organization and neatness of front desk, lobby and surrounding areas
  • Ensures facility safety
  • All other duties as assigned

YOU’RE A CANDIDATE IF YOU ARE (knowledge, skills and qualifications)

  • 18 years or older
  • A match for the strengths, skills and character described above
  • Physically active, and healthy living is an important priority in your life
  • A high school graduate or GED equivalent
  • A punctual, reliable professional who thinks beyond their job description to maximize our positive impact and success
  • A cooperative team player with excellent interpersonal skills
  • A highly skilled written and verbal communicator including the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals.  Ability to write routine reports and correspondence.  Ability to effectively speak in English about the organization to groups of clients and/or employees.
  • Proficient in business math skills including the ability to calculate figures and amounts such as package totals, discounts and percentages.
  • Proficient in Microsoft Word, Excel, Office, Power Point and Google Docs
  • Experienced with at least two prior years in sales, customer service or related roles
  • Certified in CPR/AED or will complete certification within the first thirty days after hire 

HOURS: Part-time, 8 to 17 hours per week depending on candidates’ interest and availability to work the shifts below:

  • MUST BE ABLE TO WORK 5:30 – 9:30 AM ON MONDAYS*
  • MUST BE ABLE TO WORK AT LEAST ONE OF THESE SHIFTS:
    • Fridays, 9:30 am – 1:30 pm*
    • Saturdays, 7:15 – 11:30 am or 11:30 – 3:15 pm
    • Sundays, 8:45 am – 1:30 pm

*These shifts could potentially end later if right candidate wanted more hours

COMPENSATION

$10.00 – $14.00 per hour with potential to earn additional incentive pay.*

*Compensation level commensurate with candidate’s strengths, skills and experience. We believe in rewarding good people for good work.  We’re proud that our compensation plans are among the highest in the industry.

BENEFITS

Great work environment, free fitness membership, discounts on personal training and massage, fun team member events, professional development opportunities and more!!

APPLY NOW


Playcare Associate (part-time, mornings)  

APPLY NOW

Whether you’re playing games, organizing crafts, leading activities or reading a story, you enjoy spending time with kids. You’d be perfect as the fun, upbeat, interactive Playcare Associate we need at Ultimate U Total Health.

ESSENTIAL ROLES AND TASKS

  • Cares for children ranging in age from 3 months to 12 years old
  • Develops, implements and engages children in age-appropriate activities including reading, storytelling, organized arts and crafts, learning activities, games and other forms of kid-friendly entertainment during their time in the Playcare
  • Attentively supervises and attends to children to ensure their safety and wellbeing throughout their time in the Playcare
  • Interacts with the children in a positive, friendly way that makes their time in the child center enjoyable and makes them look forward to their next visit.
  • Maintains a positive rapport with all parents, children, Ultimate U clients, patients and guests
  • Cordially greets and interacts with parents and children in a friendly, respectful and professional manner. Introduces him- or herself to new families and warmly welcomes them to the Playcare.
  • Goes above and beyond to provide outstanding customer service
  • Orients parents to the policies and procedures of the Playcare including the parent liability release form, sign in/out procedure, and hours of operation
  • Asks parents if there are any allergies, special needs or other requests regarding how their child or children should be cared for during their time in the Playcare
  • Follows specific parent directions for feeding, toileting, care and special needs
  • Ensures safe play conditions and follows established security procedures
  • Maintains the cleanliness and safety of the Playcare including body fluid clean up, sanitizing toys and surfaces, vacuuming and organizing
  • Attends to children if injured, completes accident reports and reports incidences to supervisor and parents
  • When children aren’t present in the Playcare, completes various general tasks such as stocking bathroom supplies, straightening up, washing or folding gym towels and sheets, breaking down boxes, and other light cleaning or general office work

KNOWLEDGE, SKILLS AND QUALIFICATIONS

  • Previous child care experience desired
  • Must be at least 16 years of age
  • Must pass a Background Criminal Investigation check
  • Must be able to obtain CPR certification within 60 days of hire and keep the certification current throughout employment
  • Must be willing and able to work at least 3 weekday mornings per week from 9 am – 11:45 am
  • Energetic, upbeat, warm, outgoing, and personable
  • Knowledge of basic child care and feeding as well as an understanding of infant and child development
  • Ability to work well with and be patient with children
  • Ability to maintain calm, orderly conduct among the children without raising your voice or using corporal punishment (which is strictly prohibited)
  • Ability to move and react quickly to a variety of circumstances
  • Strong interpersonal and communication skills

PHYSICAL REQUIREMENTS

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to walk, stand, sit in a chair and on the floor, and talk or hear.The employee is occasionally required to use hands to finger, feel or operate objects, tools, or controls; and reach with hands and arms.  The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
  • The employee must frequently lift and move 5 to 20 pounds, and occasionally lift and/or move 35 to 50 pounds.
  • Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

HOURS

  • Workdays: 3 to 5 weekday mornings(Monday through Friday) per week
  • Hours: 9 a.m. – 11:45 am
  • Hours per week: 8 to 14 on average. (Note: hours may vary due to facility closings related to holidays, inclement weather, emergencies or other situations)

COMPENSATION

$9.50 – $12.00 per hour*

*Compensation level commensurate with candidate’s strengths, skills and experience. We believe in rewarding good people for good work.  We’re proud that our compensation plans are among the highest in the industry.

BENEFITS

Great work environment, free fitness membership, discounts on personal training and massage, fun team member events, professional development opportunities and more!

APPLY NOW

Ultimate U Total Health values diversity. We’re committed to equal opportunity employment and providing a work environment free of all forms of unlawful discrimination and harassment.

To meet this goal, all associates and prospective associates are recruited, selected and trained based on personal capabilities, experience and qualifications without regard to age, sex, race, color, religion, citizenship, marital status, disability, genetic information, national origin, ancestry, sexual orientation, gender identity, veteran or military status, or any other legally protected status.